Venue Guide
Your Wedding at
Hyatt Vivid Playa del Carmen
Playa del Carmen
Hyatt Vivid Playa del Carmen is an adults-only, all-inclusive beachfront resort in downtown Playa del Carmen, a short walk from Fifth Avenue. It was Hilton Playa del Carmen until the Hyatt rebrand, and its wedding spaces run from a 30-guest garden to a 300-guest garden and an air-conditioned ballroom.
Check your dateWhat couples ask first
5 figures, each with the caveat that comes with it.
- 1.1Outside photographers
- $1,000 USD outside vendor fee.Wedding rate tables for the resort list an outside vendor fee of $1,000 USD, which is what you would expect to pay to bring in a photographer from outside the resort's preferred list.
- 1.2Capacity
- Adults-only resort with 524 all-suite rooms.
- 1.3Wedding packages
- Packages roughly $649 to $21,129 USD depending on scale.Published rate. Confirm with the venue.
- 1.4Best months
- November, February, March and April are the dry-season sweet spot.
- 1.5Airport transfer
- Cancun International (CUN) is roughly 40 to 50 minutes by road, depending on which listing you read and on traffic through the corridor.
What couples choose it for
- 2.1
The whole property is adults only and all suite, so the celebration reads as a grown-up week rather than a family resort with a wedding attached.
- 2.2
It sits in downtown Playa del Carmen, steps from Fifth Avenue, so guests can walk off property to restaurants and bars instead of being locked into a single resort strip.
- 2.3
The Infinity Deck is an elevated ocean-view terrace that local guides repeatedly single out as one of the best wedding spaces in Playa del Carmen.
- 2.4
The space list scales, from a garden that holds thirty to a central garden configured for three hundred, which means the venue does not force you into a guest count.
- 2.5
The package ladder starts at a two-person elopement and runs up to a full multi-hour reception build, so the resort suits both a quiet legal ceremony and a large celebration.
- 2.6
The wedding office handles legal, symbolic, same-sex, Mayan, multicultural and South Asian ceremonies, and publishes a dedicated South Asian wedding package.
Where you would actually get married
Ceremony
3.1Infinity Deck
An elevated, ocean-facing terrace with an open horizon behind the couple.
3.2Beach Gazebo
A gazebo set on the shoreline for a ceremony with the Caribbean directly behind you.
3.3Central Garden300 seated
The resort's largest outdoor space, with manicured lawns and landscaping, configured for ceremonies of up to 300 guests.
3.4Uxmal Garden
A small, quiet garden for an intimate ceremony, listed at around thirty guests.
3.5Dolma Garden
A garden terrace beside the resort's Mediterranean restaurant, listed for ceremonies of up to seventy guests.
Reception
3.6Central Garden300 seated
The resort's main reception lawn, configured for dinners and cocktail hours of up to 300 guests.
3.7Main Ballroom
An indoor, air-conditioned ballroom seating up to 300.
3.8Infinity Deck
The oceanfront terrace also takes seated receptions, at a smaller count than it holds for a ceremony.
3.9Beach Gazebo
The shoreline gazebo area is also used for beach receptions and cocktail hours, listed at around one hundred guests.
3.10Dolma Restaurant
The Mediterranean restaurant taken privately for a small seated dinner or cocktail hour, listed at around thirty guests.
When another venue fits better
Every point is drawn from the venue's own published terms and documented weddings. None of it makes this a bad venue.
- You already know which photographer you want.Bringing in your own photographer carries a published outside vendor fee of $1,000 USD, so it belongs in the budget from the start rather than at contract stage.
- You have children in the wedding party.The resort is adults only, which means guests under eighteen cannot attend, including children in the wedding party.
- You are judging the place from reviews and galleries.The property was Hilton Playa del Carmen until recently, so reviews, photo galleries and even some space names still circulate under the old brand, and at least one wedding directory has not finished updating its details.
- You are setting the guest list around one particular space.Published capacities for the same space differ between listings, particularly for the Beach Gazebo, so the number for your chosen space has to be confirmed in writing before you fix a guest list.
- You want the setting to feel private.This is a downtown beachfront resort rather than a secluded one, so it is lively and walkable rather than private, and the beach in front is an urban stretch.
- Your date falls between May and October.The corridor gets hot and humid then, sargassum season is unpredictable, and August through October is peak hurricane season, so a garden or ballroom backup you would actually be happy to use matters.
The honest considerations
- Bringing your own photographer carries a published outside vendor fee of $1,000 USD; budget for it from the start.
- The resort is adults only, so guests under eighteen, including wedding party members, cannot attend.
- The property was Hilton Playa del Carmen until recently; reviews, photos, some space names and at least one wedding directory still show the old brand.
- Published capacities for the same space differ between listings, especially the Beach Gazebo; get your space's number confirmed in writing.
- This is a downtown beachfront resort, not a secluded one; the setting is lively and walkable and the beach in front is an urban stretch.
- May through October is hot and humid with unpredictable sargassum, and August through October is peak hurricane season; pick a backup you like.
Arrival, and where you get ready
- 6.1Fly into
- Cancun International (CUN).
- 6.2Then drive
- Roughly 40 to 50 minutes by road, depending on which listing you read and on traffic through the corridor.
- 6.3Arriving at
- Downtown Playa del Carmen, a short walk from Fifth Avenue.
- 6.4Tell guests
- Av. Constituyentes 2, Gonzalo Guerrero, 77710. Some listings still carry the property under its old name, Hilton Playa del Carmen.
- 6.5At the airport
- Ignore anyone offering a ride between the arrivals door and the curb, however official they look. Only pre-arranged and federally authorized transport may pick up at the terminal, and the walk-up offers are where the overcharge stories come from. Ride-hailing apps work for the trip back to the airport but are unreliable for arrivals, so do not plan a pickup around one.
- 6.6Book the drive before you fly
- Reserve a private transfer in advance: the driver meets you with a name sign, at a fixed price agreed up front, and tracks your flight if it runs late. We use Private Driver Cancun, WhatsApp +52 984 132 3989, mixofcultures.com. USA Transfers and eTransfers are two long-established operators for larger guest lists.
What to ask the wedding office
- 6.7
Is the $1,000 outside vendor fee charged per vendor, per company or per day, and does photo and video count as one or two?
- 6.8
What is the confirmed ceremony capacity of the Beach Gazebo for our date, in writing?
- 6.9
Which space names changed in the rebrand, and what is each space in our proposal called now?
- 6.10
Which indoor or garden space is held for us as the weather backup, and at what point in the day is that call made?
How the light works at Hyatt Vivid Playa del Carmen
The resort sits on the Caribbean shore, which faces east, so the sun rises over the water and sets inland behind the town rather than out over the ocean. In practice the beach and the Beach Gazebo drop into open shade in the late afternoon while the sky over the water stays bright, which means nobody is squinting through the vows and skin tones stay soft and even. The Infinity Deck is elevated and ocean facing, so it holds that same flattering late-afternoon light with an open horizon behind the couple. A ceremony roughly ninety minutes before official sunset is the usual target on this coast, because it leaves room for family groupings and couple portraits while the light is still workable. Once the sun drops behind the town, twilight arrives fast, so the post-ceremony window is shorter than it looks.
The best time to start your ceremony
Arch's own rule for this coast is to begin the ceremony about 90 minutes before sunset, which leaves the vows in soft light and still keeps time for portraits afterwards. Start times are rounded down to the half hour. Playa del Carmen, Quintana Roo. UTC-5 all year: the state left daylight saving in 2015. Times are town level, so they run within a couple of minutes of the property.
- 4:30 pm
- January, October, November, December
Sunset around 6:00 pm - 5:00 pm
- February, March, September
Sunset around 6:30 pm - 5:30 pm
- April, May, June, August
Sunset around 7:00 pm - 6:00 pm
- July
Sunset around 7:30 pm
Planning a wedding at Hyatt Vivid Playa del Carmen?
We are based in Playa del Carmen, so there is no travel fee anywhere in Cancun or the Riviera Maya.